Data protection

info@landhotel-berlinchen.de

We are pleased about your interest in our online shop. Protecting your privacy is very important to us. Below we will inform you in detail about how your data is handled.

You can visit our websites without providing any personal information. Every time a website is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in a correct presentation of our offer in accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR. All access data will be deleted no later than seven days after the end of your visit to the site.

For the purpose of contract processing (including inquiries about and processing of any existing warranty and service disruption claims as well as any legal update obligations) in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR, we collect personal data if you provide it to us as part of your Submit your order voluntarily. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract and we cannot send the order without providing it. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purposes of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed, your data will be restricted for further processing and deleted after the expiry of the tax and commercial law retention periods in accordance with Art 6 Paragraph 1 Sentence 1 Letter a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

If you have given your consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and to store your data for further future orders our website. Deleting your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or using a function provided for this purpose in the customer account. After your customer account is deleted, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art which we inform you in this statement.

As part of customer communication, we collect personal data in order to process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR if you voluntarily provide this to us when you contact us (e.g. via contact form or email). Mandatory fields are marked as such because in these cases we absolutely need the data to process your contact. Which data is collected can be seen from the respective input forms. Once your request has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art about which we inform you in this statement.

In order to fulfill the contract in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, to the extent that this is necessary for the delivery of ordered goods.

When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

Depending on the payment method selected, we pass on the data necessary to process the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, to the extent that this is necessary to process the payment. This serves to fulfill the contract in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, for example on their own website or via a technical integration in the ordering process. The data protection declaration of the respective payment service provider applies.

If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact option described in this data protection declaration.

If necessary, we give our service providers further data, which they use together with the data necessary to process the payment as our processors for the purposes of fraud prevention and optimizing our payment processes (e.g. invoicing, processing disputed payments, accounting support). In accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR, this serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in our protection against fraud and in efficient payment management.

Klarna direct debit, purchase on account via Klarna, Klarna installment purchase

If you decide to use the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR, that we may transmit the data necessary to process the payment and an identity and credit check to Klarna. In Germany, the credit reporting agencies mentioned in Klarna's data protection declaration [https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy] can be used for identity and creditworthiness checks. Klarna uses the information received about the statistical probability of a payment default to make a balanced decision about the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this data protection declaration. This may mean that we can no longer offer you certain payment options. You can also revoke your consent to this use of personal data from Klarna at any time.

If you decide to use the payment services of Klarna Bank AB AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter BillPay), we ask for your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a DSGVO, that we may transmit the data necessary for processing the payment and an identity and creditworthiness check to Billpay. In Germany, the credit reporting agencies mentioned in Billpay's data protection declaration [https://www.billpay.de/de/agb-de/] can be used for identity and creditworthiness checks. Billpay uses the information received about the statistical probability of a payment default to make a balanced decision about the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this data protection declaration. This may mean that we can no longer offer you certain payment options. You can also revoke your consent to this use of personal data from BillPay at any time.

If you choose the payment method purchase on account (offered via PayOne GmbH, Lyoner Str. 9, 60528 Frankfurt a. M., Germany (hereinafter PayOne)), we ask for your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, that we may transmit the data necessary for processing the payment and an identity and credit check to PayOne. In Germany, the information in PayOne's data protection declaration [https://a.storyblok.com/f/64176/x/b6e0586777/payone-information-zu-datenrechner-gemass-art-13-dsgvo-] can be used for identity and creditworthiness checks. 0220-1.pdf] can be used by the credit reporting agencies mentioned. PayOne uses the information received about the statistical probability of a payment default to make a balanced decision about the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this data protection declaration. This may mean that we can no longer offer you certain payment options.

If you register for our newsletter, we will use the data required for this or provided separately by you to regularly send you our email newsletter based on your consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR. You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below or via a link provided in the newsletter. After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR or we reserve the right to use your data beyond this is permitted by law and about which we inform you in this statement.

If you have also given us your consent to analyze our newsletter in accordance with Art future newsletter campaigns (“newsletter tracking”).

For this evaluation, the emails sent contain single-pixel technologies (e.g. so-called web beacons, tracking pixels) that are stored on our website. For the evaluations, we link the following “newsletter data” in particular:

* the page from which the page was requested (so-called referrer URL),

* the date and time of the call,

* the description of the type of web browser used,

* the IP address of the requesting computer,

* the E-Mail adress,

* the date and time of registration and confirmation

and the one-pixel technologies with your email address or your IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID.

You can unsubscribe from newsletter tracking at any time and can do so either by sending a message to the contact option described or via a link provided for this purpose in the newsletter.

The information will be stored for as long as you have subscribed to the newsletter.

If we receive your email address in connection with the sale of a product or service and you have not objected to this, we reserve the right to regularly send you offers for similar products to those you have already purchased on the basis of Section 7 Paragraph 3 UWG , to be sent by email from our range. This serves to protect our legitimate interests in advertising to our customers, which predominate in the context of a balancing of interests.

You can object to this use of your email address at any time by sending a message to the contact option described in this data protection declaration or via a link provided for this purpose in the advertising email, without incurring any costs other than the transmission costs according to the basic tariffs.

After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR or we reserve the right to use your data beyond this is permitted by law and about which we inform you in this statement.

If you have given us your express consent to this during or after your order in accordance with Art evaluation system used. This consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or via a link provided for this purpose in the review request.

We also use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to demonstrate consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

If you have given your consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR, we use the following cookies and other third-party technologies on our website. Once the purpose has ceased to exist and we have stopped using the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with future effect. Further information about your revocation options can be found in the section “Cookies and other technologies”. Further information, including the basis of our cooperation with each provider, can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact us using the contact option described in this data protection declaration.

7.1 USE OF GOOGLE SERVICES FOR WEB ANALYSIS AND ADVERTISING PURPOSES

We use the technologies presented below from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transmitted to a server at Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with you is based on standard data protection clauses from the European Commission. If your IP address is collected via Google technologies, it will be shortened by activating IP anonymization before it is stored on Google's servers. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between those jointly responsible in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's data protection information [https://policies.google.com/privacy?hl=de].

GOOGLE ANALYTICS

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website), from which usage profiles are created using pseudonyms. Cookies can be used. Your IP address will generally not be combined with other data from Google. The data processing takes place on the basis of an agreement on order processing by Google.

7.2 USE OF FACEBOOK SERVICES FOR WEB ANALYSIS AND ADVERTISING PURPOSES

USE OF FACEBOOK PIXELS

We use the Facebook Pixel as part of the technologies presented below from Meta Platforms Ireland Ltd. [http://de-de.facebook.com/facebookdublin/], 4 Grand Canal Square, Dublin 2, Ireland (“Facebook (by Meta)” or “Meta Platforms Ireland”). With the Facebook Pixel, data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or registering for a newsletter) are automatically collected and stored, from which data is used Usage profiles can be created using pseudonyms. As part of the so-called extended data comparison, information is also hashed and stored for comparison purposes, with which individuals can be identified (e.g. names, email addresses and telephone numbers). For this purpose, when you visit our website, the Facebook pixel automatically sets a cookie, which automatically enables your browser to be recognized when you visit other websites using a pseudonymous CookieID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website use, in particular personalized and group-based advertising.

The information automatically collected by Facebook (by Meta) technologies about your use of our website is usually transmitted to a server at Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision from the European Commission for the USA. If the transfer of data to the USA is our responsibility, our cooperation is based on standard data protection clauses of the European Commission. Further information about data processing by Facebook can be found in Facebook's data protection information (by Meta) [http://de-de.facebook.com/policy.php].

FACEBOOK ANALYZES

As part of the Facebook Business Tools, statistics about visitor activities on our website are created from the data collected with the Facebook Pixel about your use of our website. The data processing takes place on the basis of an agreement on order processing by Facebook (by Meta). Your analysis serves to optimally display and market our website.

FACEBOOK ADS (ADVERTISING MANAGER)

We use Facebook Ads to advertise this website on Facebook (by Meta) and on other platforms. We determine the parameters of the respective advertising campaign. Facebook (by Meta) is responsible for the exact implementation, in particular the decision about the placement of the ads to individual users. Unless otherwise stated for the individual technologies, data processing takes place on the basis of an agreement between those jointly responsible in accordance with Art. 26 GDPR. The joint responsibility is limited to the collection of the data and its transmission to Meta Platforms Ireland. This does not cover subsequent data processing by Meta Platforms Ireland.

Based on the statistics about visitor activities on our website created via Facebook Pixel, we operate group-based advertising on Facebook (by Meta) via Facebook Custom Audience by determining the characteristics of the respective target group. As part of the extended data comparison that takes place to determine the respective target group (see above), Facebook (by Meta) acts as our processor.

Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we operate personalized advertising via Facebook Pixel Remarketing.

Using Facebook Pixel Conversions, we measure your subsequent usage behavior for web analysis and event tracking when you reach our website via an advertisement from Facebook Ads. The data processing takes place on the basis of an agreement on order processing by Facebook (by Meta).

8.1 SOCIAL PLUGINS FROM FACEBOOK (BY META), INSTAGRAM (BY META), WHATSAPP

Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that no connection is established with the servers of the respective provider when our website is accessed. If you click on one of the buttons, the website of the respective social network opens in a new window in your browser. There you can, for example, press the Like or Share button.

8.2 OUR ONLINE PRESENCE ON FACEBOOK (BY META), INSTAGRAM (BY META)

If you have given your consent to the respective social media operator in accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR, your data will be automatically collected for market research and advertising purposes when you visit our online presence on the social media mentioned above and stored, from which usage profiles are created using pseudonyms. These can be used, for example, to display advertisements within and outside the platforms that presumably match your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media operator as well as a contact option and your related rights and setting options to protect your privacy, please refer to the provider's data protection information linked below. If you still need help with this, you can contact us.

Facebook (by Meta) [http://www.facebook.com/about/privacy/] is an offer from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server at Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there . There is no adequacy decision from the European Commission for the USA. Our cooperation with you is based on standard data protection clauses from the European Commission. Data processing when visiting a Facebook (by Meta) fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information about Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

Instagram (by Meta) [http://help.instagram.com/519522125107875] is an offer from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”) which is automatically provided by Meta Platforms Ireland Information collected about your use of our online presence on Instagram is usually transferred to a server at Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with you is based on standard data protection clauses from the European Commission. Data processing when visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information about Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

info@landhotel-berlinchen.de

We are pleased about your interest in our online shop. Protecting your privacy is very important to us. Below we will inform you in detail about how your data is handled.